property snagging
A check of property after the building work has been completed for small defects or issue ("snags") to ensure the facilities have been completed accor [...]
brand standards and guidelines
The rules and procedures of a brand to be followed to maintain a consistent brand identity – logo, name, systems and resources, and the the essence of [...]
independent operator
An unaffiliated third-party management company that run hotel properties either unbranded or under some other brand on behalf of their owners. [...]
hotel management agreement
An agreement under which a hotel chain or independent management company operates a hotel business on behalf of the business owner for a fee. [...]
back-of-house
Referring to those hotel support functions, positions and activities that hotel guests have minimal contact with, such as reservations and front-desk [...]
front-of-house
Referring to those hotel functions, positions and activities that guests are exposed to during their stay at a hotel, such as the lobby and related se [...]
